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Privacy Policy

Privacy Statement

At Climb High we value and respect all of our customers privacy.  Climb High will not sell, loan, rent, lease, barter or release your personal information in any way to any third party. All data we receive and stored on you is kept strictly for our records to help you with future purchases and to analyze market information.

Any customer information obtained by Climb High is used strictly to process and send orders, send company information and send promotional information to our customers. Customer information may be used to contact customers when necessary. Customers of Climb High may decline future mailings at any time.  Information gathered by Climb High is used for the sole benefit of Climb High.

Data Collection

Visitors can browse our site without disclosing any personal information.  We do however capture some non-personal information such as IP address and time, length of visit, and pages viewed.  Additionally we obtain the manner of which you came to our site (advertisement, external link, direct, etc.) We use this information to improve our site and customer experience. 

Customers do provide us personal information such as name and address.  We do not store any financial information (credit card) nor will we ever ask for you Social Security information.  Our payment processing is handled through Paypal.  If you need further information on how Paypal secures your payment click here.  Climb High will keep a record of you order, both to assist you in Returns/Exchanges and to use in our rewards system.  We do analyze customer orders to assist us in our marketing and purchasing.

Customers can at any time ask us to delete their accounts and personal information.

Third-Party Disclosure

We do not disclose personal data to any third-party organizations.

Children

We do not knowingly collect any information from children.

Email

We do not send any unsolicited emails.  Customers will get transaction emails, order confirmation, shipments, refunds etc..  Only those who sign up to our newsletter will receive any promotional emails.  We don not sell nor disclose your email to any third party.  Climb High uses Mail Chimp for its promotional emails, click here to learn about their security and privacy.  Anybody can opt out in part or in full to our promotional emails.

Support

If you have any questions regarding our Privacy Policy, please contact us.